Terms of Use

1. About Gusto Professionals

Gusto Professionals is a sole proprietorship based in Dubai, United Arab Emirates, offering Health, Safety, and Environment (HSE) training and certifications. Our contact details are:

• Address: 712, Al Fahad Plaza Building, Opposite KFC, Al Rigga Road, Al Rigga, Dubai, UAE
• Email: info.gustoprofessionals@gmail.com
• Phone: +44 7448 504110 (UK), +971 52 948 9070 (UAE)

2. Eligibility

To use our Website and Services, you must:

• Be at least 16 years old (or 13 in Nigeria, with parental consent).
• Provide accurate and complete information when submitting contact forms or enrolling in Services.
• Comply with these Terms and all applicable laws in the UAE, UK, Nigeria, or your jurisdiction.

Businesses enrolling employees must have the authority to provide employee information and ensure employees comply with these Terms.

3. Services

We offer in-person HSE training courses and certifications designed to meet industry standards in the UAE, UK, and Nigeria. Our Services include:

• Training Courses: Instructor-led sessions covering HSE topics (e.g., workplace safety, environmental compliance).
• Certifications: Issuance of certificates upon successful course completion, subject to meeting all requirements.

To enroll, Users must submit a contact form with their name and email (phone optional) and follow any additional instructions provided by Gusto Professionals. We reserve the right to modify, suspend, or cancel Services at our discretion, with notice where feasible.

4. User Accounts and Responsibilities

Currently, our Services do not require user accounts. All interactions occur via contact forms, and communications are managed through our email (info.gustoprofessionals@gmail.com). If we introduce accounts in the future, you agree to:

• Provide accurate registration information.
• Maintain the security of your account credentials.
• Notify us immediately of unauthorized account use.

You are responsible for:

• Providing true, accurate, and complete information in contact forms.
• Not misrepresenting your identity or affiliation (e.g., claiming to represent a business without authority).
• Complying with all course requirements (e.g., attendance, assessments) to receive certifications.

5. Permitted Use

You may use our Website and Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Copy, distribute, or reproduce our training materials, website content, or certifications without written permission.
• Use the Website or Services to engage in fraudulent, harmful, or illegal activities (e.g., falsifying certification records).
• Attempt to bypass security measures, access restricted areas, or interfere with the Website’s functionality.
• Use automated tools (e.g., bots, scrapers) to extract content from the Website.
• Share or resell training materials or certifications with unauthorized parties.

6. Intellectual Property

All content on our Website and Services, including training materials, course content, logos, and certifications (“Content”), is owned by Gusto Professionals or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may:

• Use Content solely for personal or professional training purposes as part of our Services.
• Not modify, reproduce, distribute, or create derivative works from Content without our express written consent.

The “Gusto Professionals” name and logo are our trademarks. Unauthorized use is prohibited.

7. Fees and Payments

If you enroll in paid Services, you agree to pay all applicable fees as communicated during enrollment. Currently, payments are handled offline (e.g., bank transfer, in-person). If we introduce online payments, additional terms will apply, including:

• Payment processing by third-party providers (e.g., Stripe).
• No storage of payment details on our Website.

All fees are non-refundable unless otherwise stated or required by law. We reserve the right to cancel Services for non-payment.

8. Refunds and Cancellations

Cancellations by You: You may cancel enrollment by contacting us at info.gustoprofessionals@gmail.com. Refunds, if any, are at our discretion and subject to a 7-day notice period before the course start date.

Cancellations by Us: We may cancel or reschedule courses due to insufficient enrollment, instructor availability, or unforeseen circumstances. We will notify you promptly and offer a refund or alternative course date.

No-Show Policy: Failure to attend a course without prior notice forfeits any refund or rescheduling rights.

9. Certification Requirements

To receive an HSE certification, you must:

• Attend all required training sessions.
• Complete assessments or practical exercises as specified.
• Provide accurate identification information for certification records.

Certifications are issued in your name and are non-transferable. We reserve the right to revoke certifications for fraud, misrepresentation, or failure to meet requirements.

10. Disclaimers

Our Services are provided “as is” without warranties of any kind, express or implied, except as required by law. We do not guarantee:

• Uninterrupted or error-free access to the Website or Services.
• The accuracy or completeness of training content, though we strive to meet industry standards.
• That certifications will satisfy all regulatory or employer requirements in your jurisdiction.

You acknowledge that HSE certifications do not guarantee workplace safety compliance or employment outcomes. You are responsible for verifying the suitability of our certifications for your needs.

11. Limitation of Liability

To the maximum extent permitted by law, Gusto Professionals, its owner, and affiliates are not liable for:

• Indirect, incidental, consequential, or punitive damages arising from your use of the Website or Services.
• Losses related to course cancellations, technical issues, or certification disputes.
• Any amount exceeding the fees paid for the specific Service giving rise to the claim.

This limitation applies regardless of the legal theory (e.g., contract, tort, negligence).

12. Indemnification

You agree to indemnify and hold harmless Gusto Professionals, its owner, and affiliates from any claims, losses, or damages (including legal fees) arising from:

• Your violation of these Terms.
• Your misuse of the Website, Services, or Content.
• Your provision of inaccurate or fraudulent information.

13. Termination

We may suspend or terminate your access to the Website or Services if you:

• Violate these Terms (e.g., misuse Content, engage in fraudulent activity).
• Fail to pay applicable fees.
• Engage in conduct that harms Gusto Professionals, other Users, or third parties.

Upon termination, you must cease using the Website and Services. Provisions related to intellectual property, liability, and indemnification survive termination.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Website or Services will be resolved through:

• Negotiation: Contact us first at info.gustoprofessionals@gmail.com to resolve issues amicably.
• Arbitration: If unresolved, disputes will be settled by binding arbitration in Dubai, UAE, under the rules of the Dubai International Arbitration Centre (DIAC).
• Courts: For matters not subject to arbitration, the courts of Dubai have exclusive jurisdiction.

Users in the UK or Nigeria may have additional rights under local laws, which we will respect.

15. Third-Party Links

Our Website may contain links to third-party websites (e.g., certification bodies). We are not responsible for their content, services, or practices. Use such links at your own risk.

16. Changes to These Terms

We may update these Terms to reflect changes in our Services, legal requirements, or business practices. We will notify you of significant changes by:

• Posting a notice on our Website.
• Sending an email to Users who have submitted contact forms (where applicable).

The updated Terms will be effective as of the “Last Updated” date at the top. Continued use of the Website or Services after changes constitutes acceptance.

17. Contact Us

For questions, concerns, or disputes related to these Terms, contact us at:

• Email: info.gustoprofessionals@gmail.com
• Phone: +44 7448 504110 (UK), +971 52 948 9070 (UAE)
• Address: 712, Al Fahad Plaza Building, Opposite KFC, Al Rigga Road, Al Rigga, Dubai, UAE

18. Miscellaneous

Entire Agreement: These Terms, along with any additional terms provided during enrollment, constitute the entire agreement between you and Gusto Professionals.

Severability: If any provision is found invalid, the remaining provisions remain enforceable.

No Waiver: Our failure to enforce any right or provision does not waive that right or provision.

Assignment: We may assign these Terms to a successor in the event of a merger or acquisition. You may not assign these Terms without our consent.